Luminary Lash return policy and procedure.


If products are incorrect, you can send most items back within 30 days of delivery.*

  • Start the return process within 30 days of receiving your item.

  • Product must be in new or unused condition, with all original product inserts and accessories.

  • No refund is rewarded for opened or used products.

  • Ship the product as soon as possible so it arrives at our facility within 45 days  of receipt of the item. 

  • We inspect all returned items and will refund you based on the condition of the item.

  • Refunds are given in the form of a Luminary Lash store credit.
  • Shipping costs are excluded in refund total.

All returns are to be sent to:

Luminary Lash

7000 N. Cotton LN Unit 27 Waddell AZ 85355

United States